McNeal Enterprises Inc. | Customer Satisfaction Survey

Customer Satisfaction Survey

Company name:	Contact name:
Address:	City/State/Zip:
Phone number:	FAX number:
Email address:	Date:
	Please rate on a 1 to 5 scale (1=Poor, 5=Exceptional):
Customer Service:	1 2 3 4 5
Courtesy of McNeal's Representatives:
Knowledge of McNeal's Representatives:
Timeliness of Information:
Accuracy of Information:
Who is your primary contact?
Is there anyone in particular you prefer to deal with?
Is there anyone in particular you prefer not to deal with?
Comments Related to Customer Service:
Delivery:	1 2 3 4 5
On-time Delivery:
Lead-time:
Accomodating Reschedules of Your Order:
Comments Related to Delivery:
Quality:	1 2 3 4 5
Quality of Parts:
Courtesy of Quality Personnel:
Knowledge of Quality Personnel:
Comments Related to Quality:
Engineering:	1 2 3 4 5
Courtesy of Engineers:
Knowledge of Engineers:
Usefulness of Information Provided:
Comments Related to Engineering:
General:	1 2 3 4 5
Overall Rating of the Company:
If referred to McNeal by another person, who was it?
If you saw our ad in a magazine, which one?
If you saw us at a trade show, which one?

What can we do to provide a better product or service to you?

We appreciate you taking the time to help us become a better company for our customers.

McNeal Enterprises, Inc.
2031 Ringwood Avenue
San Jose, CA 95131-1703
Phone: 408.922.7290
1 800 562.6325
Fax: 408.922.7299